The Story
When The Diamond Guys was founded in 2005 by Elan Efune, he understood, from his own personal experience that creating the perfect diamond engagement ring can be quite challenging for a first-time buyer- “What is the color?”, “What is the meaning of clarity or a good cut?”, “How do I know I am getting value for money?” or “What makes a diamond special?”
OUR PHILOSOPHY HAS BEEN AND WILL ALWAYS BE,TO MAKE THIS SPECIAL PURCHASE TRANSPARENT, INFORMATIVE AND FUN.4>
We believe in providing a complete experience in an environment where you are treated like family. Our prices are fair, our technology is state of the art, our selection is vast, and our superlative customer service is evidenced by hundreds of positive customer reviews, recounting their own personal experiences. We believe that each and every diamond ring that we create and sell has its own story to tell. We have never believed in the ‘chain store’ concept, and have always focused on our two locations and the online store so that each and every customer can be personally attended to by our team.
Company History
Founder and CEO, Elan Efune is a third-generation jewelry and diamond manufacturer and retailer. His late grandfather emigrated to South Africa from Lithuania in the 1920s and founded the original Efune Brothers in 1945. This company grew to become one of the largest jewelry manufacturing houses in the southern hemisphere, and also went on to become a major supplier of Italian gold chain to the South African marketplace, under the stewardship of his father.The company was eventually sold to a consortium of buyers in the late 1990s, just a few years before Elan and his family emigrated to The United States of America, where he made Phoenix his home town. As a third generational family member in the business, he finally settled on bringing his extensive expertise and worldwide contacts to the public, in the form of a retail showroom business model.
The Diamond Guys today comprises 4 locations, Scottsdale, Los Angeles and two more in Melbourne, Australia, where he partners up with a lifelong friend and diamond expert, Ivor Winik. With a combined 50 years of experience in the business, The Diamond Guys truly are the diamond experts… so you don’t have to be.
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“Our ability to leverage our international network of manufacturers, cutters and dealers, allows us to offer our customers the most impressive diamonds at true wholesale prices. Additionally, our experience with jewelry production and our established relationships in the manufacturing sector, enable us to deliver a comprehensive solution to our clients. Great product, great service and great deals. That’s why we are different.”
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STEVE OUZOUNIAN
MANAGING DIRECTOR, LOS ANGELES
Steve has 15 years experience in the jewelry IT sector, having worked on Point Of Sales programs in multiple retail environments. Today Steve heads up our California business operations
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TRACY EFUNE
EXECUTIVE MANAGER
Tracy has 15 years experience in the retail jewelry trade, having managed inventory systems in multiple retail environments. Tracy processes all special orders and is responsible for The Diamond Guys inventory operations.
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TINA LE
SALES MANAGER
From Houston, Texas, Tina has over 8 years of sales experience under her belt. As a diamond expert, she spends her days thoroughly going over the 4 C’s with clients and making sure her clients do not settle for less than the perfect diamond.
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DUSHYANT BHATIA
DATA ANALYST
With more than 4 years of experience in understanding Users data, Dushyant is passionate about managing brand awareness and developing marketing campaigns that support sales efforts. Dushyant joined the team in 2020.
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ANDREA PABICH
CUSTOMER SERVICE MANAGER
Originally from the Northwest Suburbs of Chicago, Andrea came to The Diamond Guys in the fall of 2021 with over 35 years’ experience in the luxury jewelry industry.
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CATALINA KLAPMAN
ADMINISTRATIVE ASSISTANT
Catalina is originally from Barranquilla, Colombia. She received her degree in International Business from Universidad del Norte, after which, she spent time in Boston and eventually met her husband.
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NICK NGUYEN
IN-STORE JEWELER
Having our own full workshop on-site at The Diamond Guys allows us to control the manufacturing process from CAD design through to final production process in-house.Most of the diamond settings, laser repair work, regular repairs, and resizing are usually turned around within a day.We take pride in delivering only the highest quality products, and our jewelers are fully dedicated to maintaining the reputation.
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CONFLICT-FREE DIAMOND GUARANTEE
At The Diamond Guys, we are dedicated to cultivating an ethical and environmentally responsible jewelry industry. We carefully track the diamond manufacturing process from mine to market, ensuring our diamonds originate from conflict-free sources.